Meanest American company

I would like to nominate the meanest company in America.

I know it’s difficult to single out such a company, but possibly doing it on an annual basis will make the selection more reasonable.

The company is Nuance (NUAN).  The company owns Dragon Speak the leading voice to text company.

I nominate Nuance for two reasons.  First and most importantly, you can search their website endlessly and never find a way to get tech help on the phone.  This is particularly disturbing because a major use of Dragon Speak is by blind people and people with physical disabilities...  especially disabled hands.

To sell a product to people who are disabled in many ways and offer no possible way to contact the company for help, strikes me as flat out mean.

Second, to show that these people are high in the category of mean you can also find on their website that they are selling their tech support service as a separate business. Buying tech support from people who don’t provide it must be a farce.

Please feel free to nominate any company you think behaves worse than Nuance.