I think poorly of the public services in San Francisco, our public institutions are clearly pathetic. But Oakland is even worse.
I'm reminded of that every time I go to the Oakland Airport where the security lines are long, the expansion plans are ill conceived (the parking lot is getting wider, not higher) and the shuttle from the airport to Bart is preposterous.
The Bart shuttle stops at the Airport Terminal 1 to let people off AND to let people on who are going back to Bart. All these people have baggage. So what you have is half the bus getting off at Terminal 1, half staying in their seats for 50 yards until Terminal 2. New people getting on the bus at Terminal 1...all with baggage. Sheer chaos. Pure Oakland.