I often hear people talk about a generic 'banker' and how such a banker thinks. It is always negative and demeaning.
I know more about how bankers think, having been one.
One question management gave us was whether to keep a low cost checking account called the Tenplan. Ten cents per check, no other costs. It had been aimed at college students. As well as other low income customers.
Were the customers different from ordinary checking account customers?
I have always prefered observation to asking questions. I devised a survey in San Diego where real estate appraisers would go out to a list of addresses I gave them (randomly selected) and record a price for the house or an estimate of the rental for an apartment.
Half the list was Tenplan and the other half ordinary checking. Only I knew which numbers were which.
The management committee to whom I was to present the findings were executive and senior VPs. I deliberately gave them each a sheet with the total value of the houses and rents for regular checking and Tenplan listed in four columns by the branch that had collected the data. No totals for the four columns.
Deliberately no totals for the four columns.
Each man in the room took out his pen and calculated the four totals at the bottom. That is what a banker does. That is a banker.
Bankers are ordinary patriotic Americans who are good with numbers. Nothing more.
The totals for regular checking and Tenplan were the same. Regular checking was more profitable. Tenplan was eliminated.